SHIPPING
Shipping Zones:
We currently ship within the continental United States.
*Our team is currently working to make Alcmy Co available to other regions of the world.
Couriers:
We currently use multiple carriers. Please see your shipping options as checkout.
Handling Time:
1 business day
Order handling time estimates on orders placed before 12pm CST.
Orders will not be processed on weekends or holidays.
*If we are experiencing a high volume of orders, shipments may be delayed. We will notify you in the event of a significant delay.
Delivery time:
Standard shipping:
Cost: Complimentary
Shipping time: 3-5 business days
Express shipping:
Cost: $20
Shipping Time: 1-2 business days
*Delivery times are estimates and are not guaranteed.
Tracking:
Tracking information is emailed once your package ships. You can also access your orders in "Account">"Orders" .
ORDERS
We cannot modify or cancel an order once it has been shipped.
Shipping addresses cannot be changed from the original address provided.
Subscriptions:
Subscriptions are processed on a recurring monthly basis with the payment on file.
You will receive a notification when the subscription has been processed and shipped.
Modifications and cancellations:
Due to automatic processing, you must cancel your subscription seven (7) days before the renewal date.
To make modifications or cancel your subscription go to your "Account" page > "Subscriptions" > "Cancel Subscription"